Privacy Policy

Effective Date: 1 January, 2018

This privacy policy applies to online and offline collection, storage, processing and transfer of personal information.

Because we base our business on the trust you place in us, Thermal-Tech Systems, Inc. is committed to protecting your privacy. In this privacy policy, "business, personal and account information" refers to your name, company name, account number, address, telephone number, and e-mail address, plus any other information that personally identifies you, including your industry, the number of employees at your company, and purchase history, or any information that would permit us to contact you. The terms "we" and "us" used in this Privacy Policy mean Thermal-Tech Systems, Inc.

We reserve the right to modify this privacy policy from time to time. The effective date noted above indicates the date that Thermal-Tech Systems, Inc. last revised this Privacy Policy. You should come back to our website periodically to review any changes made.

When you visit our Website

  • IP Address - We collect your IP address to measure our incoming traffic and better ascertain who is visiting our site, and what we can do to make our site better for you.
  • Referral Web site - We also collect those sites that "referred" you to us via a link. This also allows us to track our leads.
  • Browser Type - We collect information about the browser you are using to help optimize our Web site for our visitors.

When you request a catalog or brochures through our Web site
We collect your name, address and telephone number. If you would like to change your catalog mailing information and preferences, please email to: weborders@thermal-tech.com

When you communicate with us through our web site
We collect your e-mail address and the other information that you provide in order to respond to your communication.

Is your personal or account information used for any other purpose?
We may use your personal and account information to provide products that you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication or contacting one our customer service representatives.

We may also analyze and act upon your personal and account information as part of our standard business practices. We occasionally purchase from third parties commercial information such as company size, number of employees and annual sales of other companies. We may use this commercial information along with your personal and account information to customize our offering to you, as well as for our internal use.

If you become our customer, we may send you updates on important information about our company and services.

Will your personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your information. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company. Your personal and account information may be transferred to and maintained on servers or databases located outside your state, province, country or other jurisdiction where the privacy laws may not be deemed as protective as those in your location.  We process and store all personal and account information in the United States and your consent to this privacy policy represents your agreement and understanding to the above. Please note that no data transmissions over the Internet can be guaranteed to be secured. Accordingly, we cannot ensure or warrant the security of any personal and account information that you transmit to us as you do so at your own risk.

How can you give us feedback or contact us?
Simply fill out our survey on our website or call (800) 745-9350 and ask to speak with Customer Service. Please note that messages become our property and, unless you direct otherwise, may be used by us for promotional purposes.

How can you correct inaccurate information?
You may correct some personal and account information maintained in our database. Upon request, we will make reasonable efforts to correct, change or remove your personal and account information on a timely basis. Please note, that we may not be able to expunge all personal and account information from historical log records or when we are legally required to keep such information. To correct any other information, please contact us via by phone at (800) 745-9350.

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